The failure mode is ordinary. The phone rings during spring weekends and the week before school starts, when neglected interiors all book at once, nobody answers, and the SUV stays filthy for the weekend trip because the detailer never got the address.
Storm answers and writes interior or exterior, the seat count, and whether there is pet hair before talking about a clock time. The Extraction minutes turns those counts into minutes of extraction so the company sees a size, not a vague "can you come look."
Then one company is offered the note. A local detailer does the extraction. Storm does not promise a same-day showroom finish. If the window cannot be met, the caller hears the next real opening, not a promise that keeps the board pretty.
The note is the product. A callback that skips interior or exterior, the seat count, and whether there is pet hair creates the second angry call.
